Prepare your summary

You can prepare and copy a summary here; online sending is not available yet. Start with your name, email and question.

Contact email: [email protected]. This form only prepares a draft in this page; it does not send, upload, or save your information to the website server.

Full name *

Email *

Describe your situation and question *

A full history is not needed. Include the main symptoms, when the diagnosis was made, current treatment, and the question you most need answered.

Service direction

Additional details (optional)

Add your location, available records and travel plans, or confirm them later.

Country / region

Preferred contact method

WhatsApp / WeChat / phone account (optional)

You may start with email only and decide on another contact method after confirming who will reply.

Clinical area

Do you have a confirmed diagnosis?

Are you currently receiving treatment locally?

Which records are available now?

Planned travel timing

I agree that Chenxi Medical may process this information to respond to my inquiry. I understand that this form is not medical advice and that full records require separate authorization after the recipient, scope, and transfer channel are confirmed.

[email protected] — Prepare a draft, then confirm sending in your email app. This website does not send automatically.

Record transfer: complete imaging and medical records are not uploaded through this website. Once the recipient, scope, and authorization are confirmed, they are sent through an agreed encrypted email or institutional secure channel.

Next contact: once a channel is open and you send your summary, we can reply about scope, records and fees. Creating a draft does not trigger a reply.

Do not include ID numbers, bank details, your home address, or complete pathology or imaging files. Read the Privacy Policy for more information.

[email protected]

Contact channels

These channels are being prepared. Contact buttons will become available once they open.

Summary writing guide

[email protected]
Use the form on this page in Chinese, English, Spanish or Portuguese to prepare and copy a summary. Creating a draft does not start an inquiry.
For chest pain, breathing difficulty, loss of consciousness, major trauma, or another emergency, contact local emergency services immediately. Do not wait for an email reply.

What to include in the first message

Patient age group and country or region
Main symptoms, clinical area, and whether there is a confirmed diagnosis
Tests or treatments already received locally
Available records, such as reports, imaging, pathology, or discharge notes
The main question you want us to help clarify
Approximate travel timing and preferred contact method

After contact channels open

This page currently creates a local draft only. It does not send a message or trigger a reply. The steps below apply once a contact channel is open and you actually send your summary; scope, records and fees are then confirmed before you decide to proceed.

1. Summary

Describe the patient's situation, existing diagnosis, and question. Send a written summary only, not full records.

2. Initial reply

We explain what information is still needed, the possible record checklist, service scope, and fee boundaries.

3. Records

After the review direction and transfer method are confirmed, you can send imaging, pathology, or other complete records.

How medical records are transferred

We do not ask you to upload complete medical records through this website. The first message should contain a summary only. Full records are sent after the receiving hospital or physician, record scope, and transfer channel are confirmed. You may ask who will review the records, why they are needed, and how long they will be kept.